Dunning / support
Help for your revenue workflow.
Find answers to common questions or schedule a conversation about how Dunning could fit your process.
Common questions
Clear answers for a serious workflow.
What is dunning?
Dunning is the process of following up on overdue invoices. Dunning helps make that process consistent, respectful, and easier to manage.
Does Dunning replace our billing provider?
No. Dunning works alongside your existing payment and billing systems. It focuses on the conversations that happen after a payment fails or an invoice goes unpaid.
Can customers reply to a reminder?
Yes. The workflow is designed around two-way conversations, so a customer can respond instead of hitting a no-reply inbox.
How does pricing work?
Dunning is designed around a success fee: you pay 1% of recovered revenue. There is no free plan advertised here.